Privacy policy

Effective Date: May 16, 2026

This Privacy Policy describes how the GREEN CULT (“we”, “our”, “us”) collects, uses, and discloses your personal information when you visit or make a purchase from https://the-greencult.com/ (the “Website” or “Services”).

By using our Website, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Personal Information We Collect

When we use the term “personal information,” we mean information that identifies or can reasonably be linked to you.

We may collect the following categories of personal information:

  • Contact information (name, billing address, shipping address, email, phone number)
  • Payment information (credit/debit card details, payment confirmation, billing data)
  • Account information (username, password, preferences)
  • Order and transaction information (purchases, returns, cart contents, wishlist items)
  • Communication information (customer support messages)
  • Device information (IP address, browser type, network connection, device identifiers)
  • Usage information (how you interact with our Website)

2. Sources of Personal Information

We collect personal information:

  • Directly from you (when you place an order, create an account, or contact us)
  • Automatically through the Website (cookies and similar technologies)
  • From service providers (payment processors, analytics, logistics partners)
  • From third parties and partners

3. How We Use Personal Information

We use your personal information to:

3.1 Provide Services

Process orders, payments, shipping, returns, customer support, and account management.

3.2 Marketing and Advertising

Send promotional communications and show personalized advertising based on your activity.

3.3 Security and Fraud Prevention

Protect our Website, detect fraud, and ensure secure transactions.

3.4 Communication

Respond to your inquiries and provide customer support.

3.5 Legal Compliance

Comply with applicable laws, regulations, and legal requests.

4. Disclosure and Protection of Personal Information

4.1 General Disclosure

We do not sell your personal information and only share it as described in this Policy or as required by law.

4.2 Service Providers

We may share personal information with trusted service providers (e.g., Shopify, payment processors, shipping companies, IT providers, analytics, customer support) solely to operate our business and fulfill orders.

4.3 Marketing and Advertising Partners

We may share limited personal information with marketing partners to deliver relevant advertising and analyze performance. You may have the right to opt out of targeted advertising depending on your location.

4.4 Legal Requirements

We may disclose personal information if required by law or valid legal requests (court orders, subpoenas, government requests).

4.5 Business Transfers

In the event of a merger, acquisition, or restructuring, your personal information may be transferred as part of the business transaction.

4.6 Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no system is 100% secure.

We retain personal information only as long as necessary for business, legal, or operational purposes.

4.7 Data Breaches

In the event of a data breach, we will take appropriate steps in accordance with applicable laws, including notifying users and authorities where required.

5. Shopify and Third Parties

Our Website is hosted on Shopify. Shopify processes personal information to provide and improve services. Your data may be transferred and processed outside your country.

For more information, see Shopify’s Privacy Policy.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request deletion or correction
  • Request data portability
  • Opt out of targeted advertising
  • Manage communication preferences

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy, contact us